Frequently Asked Questions


Do I need a referral?

No, we are first contact practitioners and you won't need a referral, however if you have one please bring it with you.


Can I use my private health fund?

Yes, we will need your private health card to process the claim on the spot so you only have to pay for the gap


What should I expect from my first appointment?

Our physiotherapists will conduct an interview and do an assessment of your injury, create a plan together with you and start to treat your injury.


What do I need to bring?

If you have any scans such as MRI or X-ray or are referral from a doctor or surgeon, please bring these to your appointment. If your appointment will be under insurance, please bring the relevant paperwork including your claim number if you have one.


Where can I park?

As you approach Football House, to the right we have designated carparks for patients marked with the number '04' and 'PHYSIO'. To the left there are some vistor carparks available. In the middle of the close, 1hour parks are available. There is also all day parking by the curb.